Once we arrived there we were told the things we wanted done would take more than one day. And since they are closed on Sunday, we wouldn't get the truck back until late Monday. They had told us over the phone that they would supply a loaner vehicle. And we thought we would be dropping the truck off, taking their loaner vehicle, and then coming back later the same day for the truck. Yeah...right. Here's what really happened:
Their idea of a loaner? How about an Enterprise Rental vehicle. And what did we get? A Windstar minivan. Which, by the way, does not fit either of our images. We are far from minivan people. We did, however, manage to crack each other up over the course of the first day with our minivan jokes. I will not share them with you because I know there are minivan lovers out there and people who do fit the minivan image so we will leave it at that. OK?
Here is a picture of the minivan, and all I can say is at least it's a Ford.
The Enterprise guy explained things to us about the vehicle and then asked us if we wanted to buy their insurance at $15.99 per day. Say what? We have never rented a vehicle before, so that kind of took us by surprise. Not to mention the fact that we were totally not prepared to deal with a rental in the first place.
If we went with our own insurance instead of theirs and anything happened, we would have to shell out the $1,000 deductible we have. No thanks. So we opted to use theirs. As we drove away I commented on two things: 1) The dealership did not tell us that more than one day would be needed and 2) they did not tell us we'd have to pay insurance for a rental car. Had we known ahead of time we would have taken two vehicles down so that we had one of our own to use. Usage of the rental car is covered under the bumper to bumper coverage we put on the truck. The insurance is not.
To make a long story short (and you know I have trouble doing that), we ended up talking the dealership into absorbing the cost of the rental insurance. After all, it wasn't our fault.
And to top it all off...three days turned into four.
Enterprise is one of Dale Jr's sponsors (last year anyway, I don't know about this year) and had he handed the keys to me personally, well I would have paid the insurance no questions asked.





























